JPJ removes daily queue limit — no more 4am rush!

Malaysian drivers can finally say goodbye to the stressful early-morning rush to JPJ. The Road Transport Department (JPJ) has officially removed the daily limit quota for queue numbers at all offices nationwide, marking a major improvement in public service accessibility.

For years, many JPJ branches implemented a fixed daily cap on queue numbers. Once the limit was reached, walk-in customers were turned away and told to return the next day. This often resulted in motorists lining up as early as 4AM just to secure a number. With the removal of this daily quota, drivers now have greater flexibility and less pressure when visiting JPJ offices.

The decision reflects JPJ’s ongoing efforts to improve efficiency and enhance the overall customer experience. By eliminating the daily queue cap, the department aims to reduce unnecessary congestion, improve counter management, and provide fairer access to services for all Malaysians. It is a move that aligns with Malaysia’s broader push toward better public service delivery and digital transformation.

However, while the daily queue limit has been removed, peak hours are still expected, especially during high-demand periods such as road tax renewals, driving licence renewals, and vehicle ownership transfers. Planning your visit strategically can still save you time and frustration.

That said, many motorists may not even need to visit JPJ physically for certain services. With Motorist Malaysia, drivers can manage various vehicle-related matters more conveniently. From renewing road tax to getting a free car valuation, selling your car at competitive prices, and setting renewal reminders, Motorist Malaysia helps streamline car ownership without the need to queue at government counters.

This latest update from JPJ signals positive progress for Malaysian motorists. The removal of the daily queue number quota reduces stress and improves accessibility, making interactions with JPJ more manageable. Combined with digital solutions like Motorist Malaysia, drivers now have smarter options to handle their vehicle needs efficiently.

In today’s fast-paced world, convenience matters more than ever. While JPJ has taken an important step forward by removing queue limits, motorists can take it one step further by embracing digital platforms that simplify car ownership.

After all, time saved from queuing at JPJ is time better spent elsewhere.

Frequently Asked Questions (FAQ)

1. Has JPJ officially removed the daily queue number limit?

Yes. JPJ has removed the daily limit quota for queue numbers at all offices nationwide, allowing more flexibility for walk-in customers.

2. Does this mean there will be no more waiting time at JPJ?

Not necessarily. While the daily cap has been removed, waiting times may still vary depending on peak hours and service demand at each branch.

3. Is the removal of the queue quota applicable nationwide?

Yes, the removal of the daily queue limit applies to all JPJ offices across Malaysia.

4. Do I still need to go early to JPJ?

Although there is no fixed daily cap anymore, visiting during non-peak hours may still help reduce waiting time.

5. Can I avoid visiting JPJ physically?

For certain services such as renewals and vehicle-related management, platforms like Motorist Malaysia allow drivers to handle matters conveniently online.

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